TroubleshootingCannot Save Document

Cannot Save Document

Quick fix if you can't save your work in Unecast.

Symptoms

  • "Save failed" error appears
  • Changes aren’t saved or disappear

Causes

  • Internet connection issues
  • Account not authenticated

Fix Steps

Check Internet Connection

ping une.cast

Re-login to Unecast

Log out, then sign back in from the Unecast dashboard.

Retry Save

Click Save again after reconnecting.